Privacy Policy

Privacy Policy – Universal Groups website

Safety & Security

What this privacy policy covers

In accordance with the Data Protection Act, this policy gives you information about how Universal treats personal information from our web site visitors.

What is personal information?

Personal information is defined as information about you that is personally identifiable such as your title, name, address, email address and phone number.

Information collection and use

We collect visitor information when you give us the information in the process of registering and/ or using our service.

Data Protection Act

Please note: where ever we collect personal information, we display the Information Commissioner’s padlock symbol to alert you to the fact that personal data is being requested and that it will be processed fairly and lawfully.

We respect your privacy and will not rent, sell or share personal information about you with other people or non-affiliated companies.

Accessing your data

You have the right to request a copy of the personal information we hold about you. Please note that, in accordance with the Data Protection Act, a INR 1000.00 admin fee is applicable. For further information, please email


We collect personal information from you when you give us the information in the process of registering and/or using our service.

To provide the best possible service we may also store information about how you use our website.

We do not hold financial information such as bank account and payment information, as that is transacted and held with the supplier of your choice.

We and other members of Universal may use your personal information for the following purposes:-

  • to allow you to use our services
  • to improve and personalise our service for you
  • to communicate with you, including sending you information on services that we think will be of interest to you

As part of using our services you consent to us disclosing your personal information to third parties, including but not limited to companies whose services are included on our website with a view to providing you with an online quotation for the service you requested.

We may also, where permitted by data protection and privacy law, disclose information about you or access to your account if:-

  • required to do so by law.
  • required to do so by any court, office of fair trading or any other applicable regulatory, compliance, governmental or law enforcement agency.
  • If in connection with legal proceedings or potential legal proceedings.
  • In connection with the sale or potential sale of all or part of our business or the company.

If you have any other questions about your personal data contact us via email.


The Universal web site uses cookies to collect information about how the site is used by its visitors. Cookies provide non-personal statistical information about visits to pages on the site, which may include the duration of individual page views, paths taken by visitors through the site, and other general information. None of this information is associated with you as an individual.

However, should you wish to delete or disable the cookies, you can do so be referring to the ‘help’ option on the menu bar of your browser. This will tell you how to prevent your browser from accepting new cookies; notify you when you receive new cookies; and disable cookies altogether.

Changes to the privacy policy

We may update this policy from time to time. Please check this page regularly to stay informed of the way we treat your personal information.